Croma Reviews

The prices felt steep to me, and I don’t think it’s worth buying here. I feel like a lot of other customers would probably expect better value for what they’re paying.

So... my order actually showed up quicker than I expected, which was a nice surprise. The packaging was okay, not amazing, but everything arrived fine

i mean, the Croma app is useful for checking out products and offers, but it does get slow at times. Some pages take a while to load, and once my cart didn’t update properly. I could still place my order in the end, but the experience wasn’t exactly smooth. Hope they fix these small bugs soon.

I ordered something from Croma but ended up cancelling it because the delivery kept getting delayed. I still remember feeling a bit frustrated that day because I had been waiting and checking for updates. The cancellation itself was simple, so I thought the refund would be quick too, but it took around a week to show up in my account. Customer care did respond, but mostly they just kept telling me to wait, which didn’t really help much. In the end, the refund did come, so it wasn’t a terrible experience, just a very average one for me. Giving 3 stars

I ordered it from croma and the installation was done after 2 days. The technician was polite and handled the work properly, so no complaints there!! The only issue was that the timing wasn’t very clear, and I had to call twice to follow up. Overall, it was an okay experience, but the process could definitely be a bit smoother.

I was expecting the usual headache with online order tracking, but Croma actually made it simple. The updates were clear, I didn’t have to keep guessing where my order was, and the delivery showed up when it said it would. Wish more sites would just do it this way instead of making customers chase basic information

Went to the Croma store to buy a phone, i was a little suspicious at first that they’d try to push some expensive model on me. But the staff actually listened to what I needed and helped me pick a good phone. Billing was quick too, which I didn’t expect. Overall, it turned out to be a nice, hassle-free experience.

Had an issue with my headphones while they were still under warranty. Croma support did help me out and the replacement was done in a few days, so that part was good. I just wish it didn’t take as much effort from my side to follow up and get it moving. Overall, happy with the service, but the process could be a bit smoother.

I went to Croma to ask about a specific laptop model, but the staff seemed to be guessing the specs from the display card instead of really knowing the product. They couldn’t answer basic questions about the warranty or the ports, which made me a bit cautious because I didn’t want to end up buying the wrong thing. it felt like a waste of time, and I’d rather do my own research before trusting the information there

I gave my product for repair through Croma, it wasn’t a great experience. They told me it would take just a few days, but it ended up dragging on for more than two weeks. I had to keep calling customer care again and again, and most of the time I got the same vague reply with no proper update. I did finally get the product back and it’s working now, but the communication was really poor. Just a heads-up to others—don’t expect quick service or clear updates if you’re sending something for repair through them.

I ordered a product from croma.com it started giving trouble from day one. I thought raising a replacement request would be the obvious quick fix, but it’s turned into a headache. They keep asking for the same details again and again, the pickup got delayed, and there’s barely any proper update. Customer care just keeps saying “wait 24 hours,” which feels like their default answer for everything. At this point, I just assume if there’s no clear update, nothing is actually moving. It’s been many days and I still haven’t received a replacement. Really bad experience.

I bought from Croma the after-sales help was disappointing. The whole thing felt slow and messy. My calls kept getting passed around, nobody gave me a clear update, and the issue just stayed pending. It gets really frustrating when you're trying to sort something out and you’re just left waiting, like...

I was trying to buy a new phone, but once again, most of the options I liked were out of stock. It was frustrating because I had finally narrowed down what I wanted, and then there was barely anything available

I thought I was getting one offer while shopping, but by the time I got to checkout, the deal had changed. Maybe I missed some fine print, but from my side it felt misleading and a bit annoying.

I’ve ordered a few times and the delivery has been reliable so far

The payment took longer than I expected, and I assumed right away that something had gone wrong. But after waiting a bit, the order still went through fine.

I was already feeling mentally drained, so I was relieved that the payment part was easy and straightforward. The confirmation took a little bit of time to come through, but overall it wasn’t too bad

I had a small issue with my order on croma.com, but the support team sorted it out smoothly. They replied quickly and told me exactly what I needed to do next, so I didn’t have to keep chasing anyone. I’m usually careful about where I spend my money, so it was nice to see the service matched the price. Overall, a good experience.

The packaging was really poor. I wasn’t sure if the item had been handled badly or if it was just packed that way from the start, and I kind of felt left in the dark about what happened. It didn’t give me much confidence when it arrived.

Bought a mixer from Croma. It works fine so far. Quality is okay, but it feels a little cheaper than I expected. Not terrible. Just not as solid as I thought it would be. Delivery was alright too. Nothing special, no major issue. Using it for now. Just hoping it lasts.